CRM Idea Center
Add the ability for authorized users to mark an Account or Contact as Inactive when that record is no longer relevant for day-to-day CRM activity. This is a systemic request beyond the capabilities of an Object addition.
Examples may include:
Closed businesses or locations
Deceased contacts
Retired contacts
Contacts who have permanently left an organization
Accounts that are no longer operational
Duplicate or legacy records that must be retained for historical purposes
