Expand the amount of Accounts/ Contacts that can be merged from 4 to 10

It's very common that contacts that I meet with on a regular basis work at more than one account within my CRM.

Customers want the ability to customize what is in the Account/Contact Rating field.

there are occasions where I am near an account that is small and I don’t remember the account name. If I could type in the street name, it would be a quick way to look up the account details. This doesn’t happen daily, but it has happened on sever...

After visiting with an account when you document in your event notes and it may need further follow up. It would be nice when you reschedule for follow up that that account is flagged that something is missing until you completed the additional task.

when I type info in the additional notes section and format them with line breaks, when I save the record, the formatting is lost. Paragraphs and unordered/ordered lists would be amazing

ability to upload a document to the account or contact record. Or: facility contracts/agreements or physician standard orders. To be able to view in the field. Also show date file created/uploaded

Address needs to automatically populate when adding a new contact to a facility from the facility tab

When associated to an event and account is associated as well, automatically associate newly create contacts to the account.

Similar to the market spotlight Map but focused on users BoB Accounts. This would show ALL Accounts in a reps BoB. When they select the pin they should have an option for Details and Schedule Event.