there are occasions where I am near an account that is small and I don’t remember the account name. If I could type in the street name, it would be a quick way to look up the account details. This doesn’t happen daily, but it has happened on sever...

The scanner ends up having more errors which causes more editing for a rep which does not = time savings.

It's very common that contacts that I meet with on a regular basis work at more than one account within my CRM.

Would be great if there is an option to set the default beginning date of Historical notes to reflect year-to-date, or 3 or 6 months prior

Expand the amount of Accounts/ Contacts that can be merged from 4 to 10

Customers want the ability to customize what is in the Account/Contact Rating field.

user is more familiar in using Doctor's last name and would be more convenient if there is an option to arrange the contacts list using doctor's last name.

Address needs to automatically populate when adding a new contact to a facility from the facility tab

Similar to the market spotlight Map but focused on users BoB Accounts. This would show ALL Accounts in a reps BoB. When they select the pin they should have an option for Details and Schedule Event.

After visiting with an account when you document in your event notes and it may need further follow up. It would be nice when you reschedule for follow up that that account is flagged that something is missing until you completed the additional task.