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ability to see current patients that reside in facilities

either add a date range filter to filter for patients currently on service to the referrals tab on mobile for a facility or add the ability to look at views on mobile
Mary Nichols about 1 month ago in Accounts & Contacts 0

Field for Manager to add notes on Events in CRM

It would be helpful if there was a field in which managers could add notes (and call attention to the feedback) in CRM on the events page/calendar.
Laura Green 26 days ago in  0

AE Detailed Contact Productivity Report (Referrals) Add Filter for Primary vs. Referring

to include a filter to identify what the providers role was on the referral/ order
Bryan Costreie about 1 month ago in Reporting 0

Ability to View Key Reports on Marketscape CRM Mobile

Many account managers/reps only use Mobile and are expected to complete quarterly business plans. Some of the information they need is only available on desktop. They mostly use mobile as they have high expectations re: beingin the field.
Laura Green about 1 month ago in  1

Adding multiple Sync IDs to one branch

Some companies use Branches for clinical territories vs Sales Territories. This would allow customers more flexibility to creating a sales territory
Bryan Costreie about 1 month ago in Admin & Settings 0

AE Productivity Report - Ratio as %

Change the format of the Event Close Rate Ratio from : ratio to match the Conversion Ratio % and be a %
Guest 3 months ago in Reporting 0 Will not implement

Ability to Create Folders to Organize Views in CRM

Will provide more ability to organize long lists of Views that are created by end use, or other categorial measure for a cleaner look and easier way to find the list needed at a given time.
Laura Green 5 months ago in Accounts & Contacts 0

Create a feature in the CRM to easily identify top accounts by referrals and admits that is fluid and real time

It would be helpful to have the ability in the CRM to easily run a report that identifies top accounts by highest number of referrals and highest number of admits. Ideally this report is fluid so customer can regularly identify top accounts on whi...
Laura Green 9 months ago in Reporting 2 Already exists

Contacts associated with multiple Accounts.

One provider may work at multiple facilities (Accounts).
Guest about 2 months ago in Accounts & Contacts 0

Lock down account profile updates

Within the CRM tool itself, lock the ability to change account name to Trella Health team members only. The updates would then need to be made in the Admin Console versus within the CRM.
Jessi Owens about 2 months ago in  0