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PINNED Customize Ratings
Customers want the ability to customize what is in the Account/Contact Rating field.
PINNED Marketing Automation - Email Marking Integration
Assist with Marketing Campaigns. Ideally this feature would allow for agencies to integrate with their marketing platforms. During evaluation it was thought this would be a partner rather than build.

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Ability to Copy Contact Details to an Account

The client requested that they would like to be able to copy contact details when creating a new account as well as being able to copy account information to child accounts. The functionality would be similar to when a contact is created from and ...
Alex Chesnutt over 3 years ago in Accounts & Contacts 0 Future consideration

Custom Objects: Make it easier to reorder fields

Make it easier to rearrange fields on different objects.
Alex Chesnutt 2 months ago in Admin & Settings 0 Future consideration

Reporting - Conversion Ratio by LOB

Reporting for Conversion ratio by LOB matched against state and national average
Jessi Owens 5 months ago in Reporting 0 Future consideration

ability to multi-select in reports

customers would like the ability to select multiple fields in reports. for example, the daily visit report...adding the ability to select 2 or more event types. this helps cut down on number of scheduled reports & the need to use excel to pivot
Guest 6 months ago in Reporting 0 Future consideration

Custom Objects - Event Type requirements

Certain Event Types to have different requirements. For example - OOO doesn't need to have call/visit notes be required.
Maegan Williams 6 months ago in Calendar & Events 0 Future consideration

Attach documentation

Team members in the field who rely on clinical documentation for referral source updates would benefit greatly as this data is part of their intake process and update process.
Jessi Owens 6 months ago in Referrals 0 Future consideration

Upload file

ability to upload a document to the account or contact record. Or: facility contracts/agreements or physician standard orders. To be able to view in the field. Also show date file created/uploaded
Guest 7 months ago in Accounts & Contacts 0 Future consideration

Alphabetize Available fields in Views

Request to present the available fields within the view section alphabetically first and integration fields last
Jessi Owens 7 months ago in Admin & Settings 0 Future consideration

Save documents to a referral/order

Add the ability to upload and save documents to a patient/referral
Jessi Owens 8 months ago in Referrals 0 Future consideration

Notifications - Request Ownership Notifications

The idea is to create an email notification system that alerts a leader or their immediate supervisor when a team member (e.g., Kevin Green) requests ownership of additional accounts. The email would include key details like the number of accounts...
Amery Zita 9 months ago in Accounts & Contacts 0 Future consideration