Skip to Main Content
CRM Idea Center
ADD A NEW IDEA

Pinned ideas

View all
PINNED Saving Documents To Accounts and Contacts
I wanted to be able to save files on my accounts and contacts for documentation references
PINNED Marketing Automation - Email Marking Integration
Assist with Marketing Campaigns. Ideally this feature would allow for agencies to integrate with their marketing platforms. During evaluation it was thought this would be a partner rather than build.

All ideas

Showing 48

Month-over-Month user trend reporting

Month-over-Month historical user trending report
Jessi Owens 10 months ago in Reporting 0 Future consideration

Reporting - Conversion Ratio by LOB

Reporting for Conversion ratio by LOB matched against state and national average
Jessi Owens 7 months ago in Reporting 0 Future consideration

ability to multi-select in reports

customers would like the ability to select multiple fields in reports. for example, the daily visit report...adding the ability to select 2 or more event types. this helps cut down on number of scheduled reports & the need to use excel to pivot
Guest 8 months ago in Reporting 0 Future consideration

Custom Objects - Event Type requirements

Certain Event Types to have different requirements. For example - OOO doesn't need to have call/visit notes be required.
Maegan Williams 8 months ago in Calendar & Events 0 Future consideration

Attach documentation

Team members in the field who rely on clinical documentation for referral source updates would benefit greatly as this data is part of their intake process and update process.
Jessi Owens 8 months ago in Referrals 0 Future consideration

Alphabetize Available fields in Views

Request to present the available fields within the view section alphabetically first and integration fields last
Jessi Owens 9 months ago in Admin & Settings 0 Future consideration

Save documents to a referral/order

Add the ability to upload and save documents to a patient/referral
Jessi Owens 10 months ago in Referrals 0 Future consideration

Notifications - Request Ownership Notifications

The idea is to create an email notification system that alerts a leader or their immediate supervisor when a team member (e.g., Kevin Green) requests ownership of additional accounts. The email would include key details like the number of accounts...
Amery Zita 11 months ago in Accounts & Contacts 0 Future consideration

Reporting - Parent Account Reports

we have a 'Parishes and Churches' parent account, which primarily serves to group together all the parishes we market to. However, we are wondering if it's possible to view all the events, as well as historical call notes from the past 30 days, in...
Guest almost 2 years ago in Referrals 0 Future consideration

ability to target accounts by line of business (LOB)

my customers would like the option to target accounts by line of business. example, i'd like to target xyz account for hospice only, not home health. in addition, they'd like for the ability to have different call frequency options depending on th...
Mary Nichols over 2 years ago in Accounts & Contacts 0 Future consideration