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Company Holidays

Have the ability to block off company holidays on calendars
Bryan Costreie 3 days ago in Calendar & Events

Events and Historical Call Views

Changing the date to see monthly events or historical call notes is a hassle. Would love to see a buttom or tab to quickly see alternative views for the last 90 days, 6 months, Year of data or All data to quickly review notes on an account or cont...
Guest 9 days ago in Accounts & Contacts

Coaching Export Drafts

LHC has requested to be able to export a coaching session draft. At this time you can only export completed ones.
Maegan Williams 11 days ago in Coaching

Call Notes Enhancement - Provide a way to lock down the call notes to just a pick list that cannot be edited. Also include the ability to multi-select from the pick lists options.

Give the ability for admins to lock down call notes so users cannot modify picklist text. In addition, it would be helpful to enable multi-select behavior so users can indicate multiple discussion topics within a single visit.
Ashley Scrimo 28 days ago in Admin & Settings

Include Child Account Contacts in Parent Account Reassignment Flow

Currently, when reassigning records from a parent account, the assignment page only displays contacts directly associated with the parent account. Contacts under child accounts are not visible during this process. Instead, users can only view and ...
Nica Yabut about 1 month ago in Accounts & Contacts

Add a filter on an accounts page to be able to filter the listed contacts to those that are owned by a specific user.

On account pages where there are 100+ contacts associated, it can be hard for users to find the contacts they are looking for. It would be helpful to have a filter above this section that users could use to filter down to the contacts owned by a c...
Ashley Scrimo about 1 month ago in Accounts & Contacts

Request Ownership - Notes Section added

LHC+Amedisys has requested to have a notes section added to request ownership to state why they are asking for the account.
Maegan Williams 21 days ago in Accounts & Contacts

HCPC Goals

Add additional filters to allow us to create goals based on codes and recurring vs new orders.
Alex Chesnutt 9 months ago in Goals On Roadmap

Bulk upload Goals

We need to have the ability for Admins to bulk upload goals within the CRM.
Maegan Williams 5 months ago in Goals

Leads - Track discussions, contacts, length to convert, etc.

Require extra fields similar to Events to monitor lead activity. These should include user, time, event type, account (linked to the lead), related contacts, and call/visit notes. This information is essential to assess the number of touchpoints n...
Michelle Malone 3 months ago in Leads