Skip to Main Content
CRM Idea Center
ADD A NEW IDEA

Pinned ideas

View all
PINNED Marketing Automation - Email Marking Integration
Assist with Marketing Campaigns. Ideally this feature would allow for agencies to integrate with their marketing platforms. During evaluation it was thought this would be a partner rather than build.
PINNED Saving Documents To Accounts and Contacts
I wanted to be able to save files on my accounts and contacts for documentation references

All ideas

Coaching - add the ability for additional roles such as senior mentors to create and edit coaching sessions

Add ability for Senior Mentors, who are not considered managers but pair up with reps for ride-alongs, to create coaching sessions and submit templates for the AE.
Ashley Scrimo over 1 year ago in Coaching 0

Coaching - Notification for Managers when a Sales Rep has submitted a session draft

It would be helpful for managers to receive a notification once a sales rep has submitted their portion of the coaching form as a draft so the manager knows when they are good to submit a session as complete.
Ashley Scrimo over 1 year ago in Coaching 0 Future consideration

Allow Rating to be a required field when creating an Account or Contact

Many customers use ratings to determine the importance of an account or contact and prioritize scheduling events accordingly.
Marissa Atwell 7 months ago in Accounts & Contacts 0

Ability to stack templates in Events -> Event Purpose & Call/Visit Notes

Allows users to select multiple templates to more accurately reflect their activity without the need for manual entry.
Michelle mmalone@trellahealth.com 7 months ago in Calendar & Events 0

Bi-Directional Feed for Specific Fields in CRM

Allows sales reps to add notes for the intake/clinical team to view inside their EHR. Typically, sales has access only to the CRM, and intake/clinicians have access only to the EHR. There needs to be a way for these systems to communicate with eac...
Michelle mmalone@trellahealth.com 7 months ago in Referrals 0

Accounts visible on Map

I want to have a map like the market spotlight on mobile, where I can see my accounts that have an address. I want to be able to see a map of my area and visit all the accounts in the area. It's much easier to do that seeing them on a map
Guest 7 months ago in Accounts & Contacts 0

Update the object "Account' in the Contact details to 'Primary Account'

Customers have reported that the "Account" field in Contact Details can be confusing because it looks very similar to the associated accounts list. This makes it difficult for users to quickly identify the primary account versus other associated a...
Guest 7 months ago in Accounts & Contacts 0

Could the current Top 10 accounts show next to them if they are owned by the user or not owned?

Since accounts pull through on the Top 10 overview page based on referrals and not necessarily ownership, it would be helpful to quickly see if that account is owned/not owned by the user.
Ashley Scrimo about 1 year ago in Accounts & Contacts 0

Add expense report receipts into reporting

Add the ability to view associated Expense-related receipts into the Expense reports
Jessi Owens about 1 year ago in Reporting 0

Weekday reoccurrence for CRM calendar

Please add an options for: "Week days" when adding a reoccurring event so that Saturday and Sunday are not added check box Day options - Example "every Monday and Thursday"
Jessi Owens over 2 years ago in Calendar & Events 0 Already exists