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adding a feature for a Manager/Admin to mass update Record Field for Accounts.

This will help an Admin or a Manager to mass update the accounts record field to save time for their rep and ensure that all fields are corrected in bulk.
Marc Angelo De Guzman 6 months ago in Accounts & Contacts 0 Already exists

seperate events by rep DVR

events to be grouped by rep with total count of events and actual completed time. This will allow managers to pull daily reports to see who planned their day prior to the day in an organized manor. by specific dates, unlike advance ae summary report
Bryan Costreie 6 months ago in Reporting 0

add in subject and actual completed time and Date Daily Visit report

On the daily visit report we do not have the ability to see what the "subject" of the call is, when the even was actually completed, and event purpose and expected outcome.
Bryan Costreie 6 months ago in Reporting 0 Already exists

why cant event crm view allow zip code or city search ?

the prior crm view allowed for search city - zip - this could dbe so helpful for inside sales to field sales for drive and teritory quick searching for other local drs we are doing biz with in the area
Guest 6 months ago in Accounts & Contacts 0

Create easy way to submit support ticket on CRM Web and Mobile

It is very easy to find the information on where to submit a support ticket in Insights, but in the CRM - particularly on the desktop version, it is confusing as to how to do this. The live chat is obvious but what if I just want to submit a ticke...
Guest 6 months ago in  0 Will not implement

Show history of coordination notes for patient in CRM, not just the most recent

Customer requested this on a call. Currently they only get most recent coordination note, but C-suite want their reps to have access to full history becaues "that's how they had it in Salesforce"
Pierre Menard 6 months ago in Referrals 0 Future consideration

Sales Zones for Accounts

Realo Suggests that Sale Zones would be beneficial for Accounts too not only for Contacts.
Marc Angelo De Guzman 6 months ago in Accounts & Contacts 0 Will not implement

manager views in mobile app

need to be able to see more as a manager in mobile (for example- orders list)
Coy Privette 6 months ago in Accounts & Contacts 0 Will not implement

Include definition and a sample on columns for Data Import on CRM Admin module

It would be easier to understand the parameters and sample entry of the data in the CSV template that we can relay to customers.
Marc Angelo De Guzman 7 months ago in Accounts & Contacts 0 Already exists

Home page map shows accounts near by

When on the home page of the app, there is a map that shows the calls you have planned. It would be nice if it also showed accounts near by as well.
Victoria Poppino 7 months ago in Accounts & Contacts 0