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PINNED Saving Documents To Accounts and Contacts
I wanted to be able to save files on my accounts and contacts for documentation references
PINNED Marketing Automation - Email Marking Integration
Assist with Marketing Campaigns. Ideally this feature would allow for agencies to integrate with their marketing platforms. During evaluation it was thought this would be a partner rather than build.

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Auto-sync emails into CRM

Automatically sync and logs relevant email communications into a CRM from a user's email host (e.g., Gmail, Outlook).
Jessi Owens 9 months ago in Calendar & Events 0

MoM AGGREGATION REPORTING

Aggregated Referral source productivity reporting Month over Month Aggregated Marketer productivity reporting Month over Month Aggregated Marketer coaching reporting Month over Month Aggregated Goal reporting Month over Month
Jessi Owens 9 months ago in Reporting 0

Future Date for Contacts

When searching Contact details in a view, using DATE criteria, it would be helpful to have the option for Future date ranges.
Jessi Owens 10 months ago in Accounts & Contacts 0

Report for Key Metrics and Components for Referral Source Forecasting

Historical Performance Analysis: Conversion Rates by Source: Analyze how many leads from each referral source convert into admissions. Look at historical data (e.g., month-over-month, year-over-year). Revenue Contribution: Track the total revenu...
Jessi Owens 10 months ago in Reporting 0 Future consideration

Ability to choose Account or Contact for CRM when assigning from Data

When assigning a Facility or Physician from Market Spotlight or Marketscape Insights, provide an option of adding as an Account or Contact within the CRM
Jessi Owens 10 months ago in Accounts & Contacts 0 Will not implement

Leader territory configuration

Create ability to assign multiple branches more easily and across the board versus individually
Jessi Owens 10 months ago in Admin & Settings 0 Future consideration

Add New Status' in CRM

Add new Referral / Order statuses in CRM by making the status more customizable. Request to add HOLD as a status
Jessi Owens 10 months ago in Referrals 0 Will not implement

"Last Activity On" option when Creating a View (Similar to "Last Modified On")

An option to add a "Last Activity On" when creating a view for Events, Calls and Emails (each a different option to add). Options would be: 1. Last Event On 2. Last Call On 3. Last Email On Event being the most important.
Guest 11 months ago in Accounts & Contacts 0

Bulk Event Creation

The option to select multiple Accounts or Contacts and bulk create an Event. It is too tedious to go into each account and create an event. Especially if someone plans to make a large number of stops in a day. There are certain areas where there w...
Guest 11 months ago in Accounts & Contacts 0

Move conversation starters and spotlight in mobile

Move Conversation Starters and Market spotlight to the first items on the list versus the last 2 on the screen wipe
Jessi Owens 11 months ago in Admin & Settings 0