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PINNED Customize Ratings
Customers want the ability to customize what is in the Account/Contact Rating field.
PINNED Marketing Automation - Email Marking Integration
Assist with Marketing Campaigns. Ideally this feature would allow for agencies to integrate with their marketing platforms. During evaluation it was thought this would be a partner rather than build.

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Showing 277 of 277

Trend Alerts / Reporting

Users would like an easier way to see changes in referral trends. Below are two examples where users would like to have visibility to trends that they currently have to sift through data for:New referral sources. Presently, when new referral sourc...
Alex Chesnutt almost 3 years ago in Reporting 0 On Roadmap

Trended Admits by Referral Owners Report Update

Client has requested that the Trending admit by referral owner by referring facility be updated to include additional information: - Add facility type - column report- Add facility type filter to head of column- Primary facility category is the fi...
Alex Chesnutt almost 3 years ago in  0 Future consideration

Data based notification - significant data change

As a sales rep, I want to be notified if there is a significant change in data for sources (quarterly) or other data points that may be critical to my interactions with referral sources.
Meredith Lawler almost 3 years ago in Reporting 0 On Roadmap

Role Permission: Removing ownership from BoB

Add a role permission type that includes required approval to REMOVE ownership from an individuals book of business. This would match the logic for required approval to REQUEST ownership.
Jessi Owens 4 months ago in Admin & Settings 0 Future consideration

Integrate Expense module with Reimbursement expense tools

Integrate Expense Module within CRM to Corporate-wide reimbursement tools such as Concur, Expensify and others
Jessi Owens 4 months ago in Expenses 0

Auto-sync emails into CRM

Automatically sync and logs relevant email communications into a CRM from a user's email host (e.g., Gmail, Outlook).
Jessi Owens 5 months ago in Calendar & Events 0

MoM AGGREGATION REPORTING

Aggregated Referral source productivity reporting Month over Month Aggregated Marketer productivity reporting Month over Month Aggregated Marketer coaching reporting Month over Month Aggregated Goal reporting Month over Month
Jessi Owens 5 months ago in Reporting 0

Future Date for Contacts

When searching Contact details in a view, using DATE criteria, it would be helpful to have the option for Future date ranges.
Jessi Owens 5 months ago in Accounts & Contacts 0

Report for Key Metrics and Components for Referral Source Forecasting

Historical Performance Analysis: Conversion Rates by Source: Analyze how many leads from each referral source convert into admissions. Look at historical data (e.g., month-over-month, year-over-year). Revenue Contribution: Track the total revenu...
Jessi Owens 5 months ago in Reporting 0 Future consideration

Ability to choose Account or Contact for CRM when assigning from Data

When assigning a Facility or Physician from Market Spotlight or Marketscape Insights, provide an option of adding as an Account or Contact within the CRM
Jessi Owens 5 months ago in Accounts & Contacts 0 Will not implement